Shipping Information

Getting Your Purchase To You 

1. Peruse our website
2. Shop online, Call (226) 791-0219, or email us to process you order
3. Pick up curbside within 2 hours [for orders placed by 2 hours prior to closing during operating hours]

Please expect delays for deliveries outside the KW area (and especially outside of Canada) due to delivery being impacted by COVID-19.

Earn Free Shipping - Every. Single. Day. 

Kitchener-Waterloo Addresses Canada USA Rest of the World
Spend $99+ CAD Spend $125+ CAD Spend $129+ CAD Spend $199+ CAD

Additional fees apply for express or overnight shipping, where available. Contact us for more information or requests if you see we don't ship to your country.


Expedited Parcel Canada Wide (1 to 7 business days)  - $17.99 CAD

Tracked Packet USA (4 to 5 business days)  - $28.99 CAD

Tracked Packet International (6 – 30 days business days) - $49.99 CAD


Want something sooner? Pick up your online selections in person at our store at 181 Park Street, Waterloo anytime during our walk-in hours


At checkout, we will provide you with an estimated delivery date for your order. If your order is not shipped immediately, don’t worry! We will make sure to get your order to you within the timeline provided at checkout. The estimated delivery date will also be noted on your Order Confirmation email.

We rarely ship on Saturday - Monday, or holidays. Please note: Some orders may take up to 24-48 hours to process if additional information is needed from you. A follow-up email will be sent in those cases.

If you're getting your package shipped and you live in the Kitchener-Waterloo area, we will use Eco Courier, an emission-free delivery company. Yay for sustainability!