Additional fees apply for express or overnight shipping, where available. Contact us for more information or requests for postage fees if you see we don't ship to your country. We will find a solution that works for you.
Once shipped, you will receive a Shipment Confirmation email with a tracking number. Local carbon neutral delivery in KW does not offer tracking.
Orders shipped to PO Boxes are exclusively sent via Canada Post.
Pick Up In-Store
We offer curbside and in-store pick up options, free of charge. You can pick up at our boutique at 181 Park Street, Waterloo, ON within 2 hours [during operating hours].
We don’t ship Saturday to Monday, or holidays. Please note: Some orders may take up to 24-48 hours to process if additional information is needed from you. A follow-up email will be sent in those cases.