Shipping Information

We offer a number of shipping options to fit your needs. If you want to pay by e-transfer, you’ll have to contact us (226) 791-0219 or to process you order.

Below you will find shipping fees and how to earn free shipping

Please note: Taxes and gift cards do not apply to your order total. 

Flat Rate Shipping Fees

Local City of Kitchener and Waterloo Addresses (1-2 business days) - $12 (for same day order cutoff time is 11am)

Expedited Parcel Canada Wide (1 to 7 business days)  - $17.99 CAD 

Tracked Packet USA (4 to 5 business days)  - $28.99 CAD

Tracked Packet International (6 – 30 days business days) - $49.99 CAD

Earn Free Shipping  

Kitchener-Waterloo Addresses Canada USA Rest of the World
Spend $99+ CAD Spend $125+ CAD Spend $129+ CAD Spend $199+ CAD

Additional fees apply for express or overnight shipping, where available. Contact us for more information or requests for postage fees if you see we don't ship to your country. We will find a solution that works for you.

Once shipped, you will receive a Shipment Confirmation email with a tracking number. Local carbon neutral delivery in KW does not offer tracking.

Orders shipped to PO Boxes are exclusively sent via Canada Post. 

Pick Up In-Store

We offer curbside and in-store pick up options, free of charge. You can pick up at our boutique at 181 Park Street, Waterloo, ON within 2 hours [during operating hours]. 

We don’t ship Saturday to Monday, or holidays. Please note: Some orders may take up to 24-48 hours to process if additional information is needed from you. A follow-up email will be sent in those cases.